Satyam Hosting takes every step to ensure hassle free web hosting that can be easily setup for each customer. Still we are aware that in certain situations customers may cancel hosting services and request a refund from us. Our Policy for the cancellation and refund is as follows:
Cancellation of service renewals for on-going website promotion, website hosting or domain registration services must be made at least seven 7 business days prior to the end of the current service period. Requests received later than seven 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
At Satyam Hosting we take great pride in providing the best possible hosting services for our customers. However, in situations when cancellation of services and refund is initiated by our customer we can process it based on below terms and conditions.
For Web Hosting Services
All new web hosting accounts are covered by a 30 day money back guarantee. If you are dissatisfied with our services at any point within the first 30 days of holding an active account, we will issue a 100% refund of your money unless otherwise specified at, or prior to, the time of purchase.
Web Hosting Renewals
Your web hosting account will renew on a monthly or yearly basis. Refunds for web hosting account renewals will be granted to customers who request a cancellation of their service, in writing, no later than 5 days before the renewal date. No exceptions to this policy will be accepted.
All domain names purchases are final at the time of purchase. You are the sole owner of a domain name registered through our services upon payment. Should you decide to leave our service, domain names will be transferable to your new hosting provider and therefore are not subject to refund.
Changes to registered domain names (incorrect spelling, etc..) cannot be made once the domain has been purchased with a domain registry. It is very important that you verify the spelling of your domain name.
Domain Name Renewals
Domain Name renewals are billed automatically on the schedule agreed to in the contract. They will renew annually until you write in and cancel the renewal of you domain name.
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